The New Consumer Agenda, which was presented by the Commission on 13 November 2020 was discussed at the informal meeting. With this Agenda, the Commission set out its holistic strategy for the field of consumer policy over the next five years. In addition to measures aimed at tackling the COVID-19 crisis, the Agenda covers the key priority areas of the green transition, the digital transformation, effective enforcement of consumer rights, the need to protect consumers and international cooperation in the area of consumer protection.

Welcome video of Federal Minister Lambrecht

The Commissioner for Justice and Consumers, Didier Reynders, presented the New Consumer Agenda; followed by a round table discussion of the Agenda among the ministers. The debate focussed on evaluating the Agenda’s priorities and its 22 proposed action points in light of an increasingly rapid digital transformation as well as the upcoming Digital Services Act package and the horizontal Directive on Artificial Intelligence. Also, the sustainability goals of the 2030 Agenda and the experiences gained from the COVID-19 pandemic in the field of consumer policy were key discussion points.